Covid 19 shipping update: Please expect a 10 business day turnaround. We are working hard to safely fulfill a large order volume. Thank you for your support and patience! Sweet Maria's is donating 25% of profit to food banks, homeless support, and senior meal providers.

Ordering Policies

 

Cookies: Our site requires that your browser accepts cookies in order to track the contents of your shopping cart while you browse. We do not use cookies to collect browser information and we do not share any customer information with anybody... ever!

Payment Methods: We accept Paypal, Visa, MasterCard, American Express, and Discover.

Sweet Maria's Gift Certificates: To redeem your certificate, enter the code into the coupon field at checkout and click “update cart.”

Location: 2823 Adeline Street, Oakland, CA 94608

Email: [email protected]

Phone: 510-628-0919 (local), 888-876-5917 (toll free)

Store Hours: Monday-Friday from 10am to 5pm. We are closed the following Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, day after Thanksgiving, Christmas and New Years Day. Our Christmas Holiday business hours vary.

Pick-up Orders (Orders placed online for pick up at our Oakland CA. retail location): If you are local and want to pick up your order at our retail store, choose the shipping option "pick up" at check out. Your order will be ready the next business day after 10am. Our store is located at 2823 Adeline Street, Oakland, CA 94608. Same-day orders can be placed in-person at our store, 20 lb bags are not available for same-day pick-up as they are hand filled to order. We hold pick-up orders for two weeks.

Taxes: California residents only: Coffee is "food", and food items are not taxed in California. Merchandise is taxable 7.25% statewide. If you live in Alameda County, where our shop is located, the tax rate is 9.25%.

Order Delays: If your order is delayed, we will email you to verify your shipping information or to inform you of an item you purchased unexpectedly going out of stock.

Privacy: We do not sell, trade, or share customer information or mailing list subscriber information with anyone...EVER! Our shopping cart does not store credit card information, just name, address, phone number, etc. Click here for more on our Sweet Maria's Privacy and Cookies Policies.

Wholesale: If you are a commercial coffee roastery or would just like to order larger quantities of coffee, check out our wholesale business, Coffee Shrub.